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Device42 vs BMC Discovery (formerly BMC ADDM) | Device42 Software

Looking for an alternative to BMC Helix Discovery?

Faster time to value, lower cost, and powerful discovery and dependency mapping—The way IT management software should work.

Top Companies Choose Device42

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Why Companies Choose Device42 Over BMC

Enterprise Capabilities

Device42 provides the most comprehensive and advanced discovery solution for your IT and cloud environments, from legacy systems like mainframes to the latest cloud platforms and containers.

Enterprise Capabilities Without the Enterprise Cost or Hassle

Device42 delivers robust IT asset management and discovery without the high price tag or hidden costs thanks to its streamlined deployment, user-friendly interface, and efficient licensing model. 

Where traditional platforms rely on complex configurations, costly professional services, and dedicated administrators, Device42 keeps it simple. You get everything you need out of the box:

  • Streamlined deployment means faster go-live and less reliance on outside consultants.
  • Agentless, lightweight, appliance-based infrastructure lowers hardware requirements and support costs.
  • Efficient licensing ensures you only pay for what you use.

Whether you’re scaling or consolidating, Device42 offers enterprise-grade capabilities without the enterprise-grade price.

Comprehensive Discovery and Dependency Mapping with
Extended Capabilities

With agentless, near real-time discovery, Device42 detects everything from physical and virtual machines to cloud and hybrid environments. Unlike traditional tools, Device42 combines deep, accurate, and actionable IT discovery with extended management capabilities, giving you complete visibility and control from one unified solution.

Device42 delivers rich context and management across your infrastructure, including:

  • Data Center Infrastructure Management (DCIM) with intuitive
    drag-and-drop editors for visualizing and managing racks, power, and connectivity.
  • IP Address Management (IPAM) to track, allocate, and manage IP addresses, subnets, and network-connected devices.
  • Compliance and Audit reporting, to save you time when the auditors show up. 

These extended capabilities turn your Configuration Management Database (CMDB) into a command center, empowering you to discover, manage, and optimize your entire IT environment from one powerful platform.

Room Layout

From buildings to racks, Device42 simplifies data center modeling with intuitive drag-and-drop editors, while visualizing your entire environment with power and environmental data.

Discovery Hub

Jumpstart your Device42 implementation with Discovery Hub—scan, assess, and gain insights into your IT environment to accelerate your setup.

Accelerate Time-to-Value and
Ease of Implementation

Unlike traditional platforms that demand months of planning and heavy customization, Device42 gets you up and running in a few days at most. With agentless, automated discovery and built-in dependency mapping, you gain the insights you need fast without the complexity of legacy tools. Device42 is:

  • Scalable by design, right-sized for your current needs and ready to grow with your business.
  • Fully featured out of the box with no fragmented experiences.
  • Unified, seamless platform for IT Asset Management (ITAM), IT Operations Management (ITOM), Data Center Infrastructure Management (DCIM), and IP Address Management (IPAM).

Whether you’re modernizing IT or optimizing hybrid environments, Device42 gets you to value—fast without needing consultants.

Discovery That Works With Your Current and Future ITSM

Unlike other outdated tools, Device42 is fully agnostic, offering 40+ out-of-the-box integrations and powerful RESTful APIs that work seamlessly with the tools you already use.

  • No vendor lock in, so you can choose the tools that work best for your team.
  • Portable and integrated with leading ITSM platforms like Freshservice, Jira Service Management, ServiceNow, and more.
  • Open and flexible APIs let you easily connect to custom apps or data sources.
  • Consistent and accurate data powers your ITSM with near real-time insights from your infrastructure.

That means faster resolutions, smarter automation, and ITSM workflows that actually work because they’re built on data you can trust.

Freshservice Relationship Map Powered by Device42

Freshservice Relationship Map, powered by Device42’s discovered data, gives you a clear view of your IT ecosystem.

Searching For A BMC Helix Alternative?

Our customers use the depth and breadth of discovery with the Device42 analytics engine to enrich and enhance their ITSM products. Additionally, Device42 offers a lower price and time to value, as well as Data Center Infrastructure Management (DCIM), not available in most ITSM products.

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